Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Categories
 Abuse (5)Answers to common abuse questions |
Billing & Payments (8) Billing & Payments answers to common questions |
Domain Names & DNS (12) Get answers to common domain name & DNS questions |
| General (6) Get answers to common questions |
Pre-Sales Questions (21) Get answers to common sales questions |
Web Hosting (38) Get answers to common web hosting questions |
Most Popular Articles
 I registered my own domain. What name servers should I use?Please refer to your welcome letter for the correct name servers. You can also send us a support ticket. Views: 418 |
| How do I transfer my site to you? (quick steps) First you would get a new account with us - and then transfer all of your website files. Once that is done, you would need to update your domain... Views: 342 |
| How long does it take to setup my new account? Your web hosting account will be activated within 24 hours (usually takes 10-15 minutes) upon receiving your payment, a welcome letter... Views: 317 |
| Money Back Guarantee We provide a conditional 30 day money back guarantee, if we do not provide quality service, such as minimum 99.9% uptime, we will refund your... Views: 307 |
| How do I access my main FTP account via a web browser? Type in: ftp://ftp.your-domain.com into the URL field on your web browser. Views: 290 |
Quick Navigation
Search